Terms & Conditions
General Terms

  • Any complaints and queries contact or write us.
  • The passengers are requested to co-operate with the bus operators to maintain punctuality.
  • The Ticket booked is not transferable.
  • Please carry a valid photo id while traveling.
  • Bus Operator reserves rights to change the seat while boarding.
  • The Company does not accept responsibility for any injury, damage or loss caused by any accident. Delay or irregularity or any other natural calamities.
  • Passengers are allowed to carry personal luggage at their own risk. Additional luggage will be charged.
  • Smoking & Consumption of liquor is prohibited on board.
  • Passengers hereby consent to receive communications by SMS / Email or calls from bus operator with regards to the services provided by them.
  • Passengers shall report at the boarding point at least 10 minutes prior to the scheduled departure time
  • 1 luggage bag + 1 handbag allowed per passenger. Handbag to be kept with passenger.
  • Extra luggage will incur additional charges.
  • Management is not responsible for your belongings.
  • Management reserves the right to unboard drunk passengers.
  • Cartoon boxes, commercial luggage, pets, eating food, drinking alcohol, and smoking inside buses are strictly not allowed.
  • Passengers must board from the designated boarding point.
  • Changes to boarding or dropping points may incur extra charges.
  • Passengers arriving late are responsible for any parking fees or penalties incurred if the bus waits.
  • Passengers should report at the boarding point at least 15 minutes before departure time.
Cancellation Terms

  • Cancellation has per cancellation policy of respective ticket.
  • Partial Cancellation Is Possible.
  • Partial cancellations will be refunded immediately
  • It Is Rights of Esteem Travels To Change Cancellation Policy Any Time Without Prior To Notice
  • Bookings from this site will be eligible for cancellation through Cancellation Form on this site only, In case e-ticket is booked through an agent, please contact respective agent for cancellations.
  • On Cancellation, Refund will be credited in 3 To 10 working days in source payment.
  • Ticket once transferred cannot transferred or cancelled again.